Our digital product teams use agile and lean methods to quickly provide customers and employees with innovative digital solutions. We combine the latest technologies with a customer-centric design thinking approach to consistently deliver exciting and impactful online and on-board innovations for Costa Group customers and employees alike.

As a Digital product coordinator at Costa Digital, you will be involved in coordinating cross-functional teams to deliver user-centric digital products to deliver business impact. 

You would be a core member of the Costa Digital team with responsibility for deliverables and outcomes related to one or more digital products, with a mission to implement products that transform customer and employee experiences alike. 

You will play an important role in coordinating agile teams to develop solutions to address meaningful business problems and opportunities, ensuring relevance.

Main responsibilities

•        Plan & delivery of (customer-facing) products;
•        Product viability (achievement of defined KPIs);
•        Support Business in collecting ideas
•        Manage the product backlog based on business priorities
•        Coordinate internal resources and external partners for the implementation of the product backlog for specific digital products
•        Lead cross-functional product teams through the process of clarifying requirements and delivery expectations with business stakeholders
•        Help product teams delivering products that provide rapid and regular business value for Costa group;
•        Oversee initiation and execution of continuous improvement efforts in coordination with analytics teams

•        At least 5-10 years of strong experience delivering digital products in customer-centric organizations or within an agency
•        Experience in relevant channels such as web and mobile applications
•        Ability to communicate effectively in multiple business areas (e.g., marketing, sales, finance, operations, technology)
•        Leadership skill required, strong social interaction to business, development and other stakeholders
•        Background that comprises both solid business understanding as well as expert understanding of high-quality digital product delivery
•        Italian mother-tongue, very good English required, German also beneficial